Refund Policy

This policy governs your purchase of the software and services through the website asaplab.com and its subdomains. Please read it carefully as it sets out your rights with respect to your purchases, including important limitations and exclusions. Your placement of an order constitutes your agreement that this policy applies to the order.
GENERAL
If you are not fully satisfied with your purchase of the software and services, you can get your money back upon the terms and conditions set forth below. However, we believe that most of refunds can be avoided if you get professional assistance from our qualified staff or peer assistance from other users at the CS-Cart Community Forum.
REFUND CONDITIONS
REFUND PROCEDURE
All refund requests must be submitted to our Customer Help Desk system – https://helpdesk.simtechdev.com/. Requests made via email, a contact form on this website, or by phone are not acceptable.

The decision about whether to grant a return request is made within one or two business days.

If the refund is granted, the user must remove all software purchased from Asap Lab and must not use the software unless another license is purchased.
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