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Full Server Maintenance and Support

Order Server Maintenance and Support

We will take care of your infrastructure: configure and manage your servers, connect websites to our advanced monitoring system with 15-min response time according to SLA. No need to hire an expensive in-house IT team.

Complex
approach

SLA

Server
monitoring

Backup
schedule

Single communication
work frame

99.9% uptime

Your website/ project can't sustain the number of growing incoming requests? Your system administrator is overwhelmed? The infrastructure is unstable and does not solve the tasks set by the developers?

We provide a comprehensive approach to the existing problems of your eCommerce project operation and performance. We will analyze and optimize all infrastructure components: from hardware (processors, disk subsystem) to the system (network stack, file systems) and software.

Talk to an expert

What is included in the service

Optimized performance of your server and website as an ongoing process

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24x7 server availability monitoring

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15 min incident react time

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Backups to another server (incremental and full backups)

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Technical support 9/5 for custom tasks

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Client notification system

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24/7/365 monitoring

Our monitoring system keeps an eye 24/7 on your server performance, security integrity, back up procedure and on hundreds of other indicators. Moreover, we have a secondary monitoring system to provide even more security for your projects.

We don't provide 24/7 human support because we trust our complex and efficient automation system but we guarantee that in case something happens the system will try to fix the issue or urgently escalate an incident to a duty engineer to double check it. The specialist will start to investigate the root cause and do possible solutions according to the SLA (15 min).

Order server maintenance

Cases

Case

High available infrastructure for Bolide marketing app

How we created a fault tolerant and high available infrastructure and implemented CD/CI processes in 3 months for an AI-based marketing app.

Success story

Infrastructure Set Up and Load Testing of Shopping Cart CMS

How performance testing and DevOps tools help businesses meet market standards.

Case

Infrastructure audit and optimization for eCommerce agency

How we made a regular infrastructure check up with further optimization and growth plan in 2 weeks for eCommerce developers.

What our clients say

So first of all, I really just feel safe as I know I can always lean back on team and my own relationship manager when I have issues with my website or server. For someone like me who has no clue about coding nor hosting, this is brilliant. Moreover, this allows me to really focus on my main business.
Sophie
owner of urbankissed.com
Their DevOps department is very professional. I have made a migration from my servers to Simtech servers (AWS hosting), everything has gone fast and smooth. I'm very happy with them, particularly with PM, he is very attentive and he knows everything, he resolves everything very fast and kindly, always doing excellent work!
Angel
Special thanks to DevOps. After connecting to the server support I have found a tower of strength for all my web projects and I can rest easy about my website availability from anywhere in the world. During the work, which lasted for at least six months, I got answers to a variety of questions regarding the server and not only. These guys understand the code and can suggest something that even the developer who wrote this code does not see. Recommended!
Ivan
I love their server team; we've been under attack multiple times, and they protected our back by finding the file they found that jeopardizes the platform — it's wonderful.
Executive of an online store (Miami, Florida)

I have a technical question not related to the server. Can you help?

Sure. We are a full-cycle development operations team providing infrastructure for business, our main goal is to free more of your time for doing business, not wasting it on technical stuff.

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Leave the server worries to professionals who have the experience, skills, and know-how of managing servers.